🔐 Last Updated: January 2026

Hazy games Privacy Policy — Your Data, Our Responsibility

Protecting your personal information is our top priority at hazy games. This privacy policy explains in detail how your data is collected, how it is used, and how it is kept secure.

Updated: 1 January 2026 SSL Encryption Protected Language: Bengali (bn-BD) Never Sold to Third Parties

How We Protect Your Information

The steps we take to protect your privacy at hazy games

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End-to-End Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption. No third party can access or read your information during data transfer.

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Data Not for Sale

Hazy games never sells your personal information to advertisers or third parties. Your data is used solely to improve our services and manage your account.

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Secure Data Storage

Your data is stored on high-security servers. Regular security audits and penetration testing are conducted to ensure data protection.

Your Controls

You can request to view, correct, or delete your information at any time. You have full control over your data.

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Cookie Transparency

We are fully transparent about which cookies we use and why. You have the option to disable non-essential cookies at any time.

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Transparent Policies

Our Privacy Policy is written in plain, simple language — no complex legal jargon. What we say is what we do, nothing more.

1 Introduction & Scope

Hazy games is a trusted platform for online gaming enthusiasts in Bangladesh. We believe your relationship with a gaming platform goes beyond entertainment — it is built on trust. That is why protecting your privacy is at the heart of everything we do, whether you are opening an account, playing a game, or using any of our services.

This Privacy Policy explains how personal information collected through the hazy games website, mobile app, and other digital services is used, protected, and managed. It applies to all registered members, guest users, and anyone who interacts with hazy games.

By using our platform, you are considered to have read and accepted this Privacy Policy. If you have any questions or need clarification on any part of it, our support team is always ready to help.

This Privacy Policy is written in English so every user in Bangladesh can easily understand it. If you have any questions, contact us at support@hazygames.app.

2 What Information We Collect

Hazy games only collects information that is strictly necessary to provide our services. Requesting unnecessary or excessive data goes against our policy. Below is a detailed breakdown of the types of information we collect:

Data Type Example Required
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email, mobile number, address Account Creation & Communication
Financial Information BKash/Nagad/Rocket number, bank account Payment Processing
Transaction Records Deposit, withdrawal, and betting history Account Management & Dispute Resolution
Device Information IP address, browser, device model Security & Fraud Prevention
Usage Data Login time, game preferences, session duration Service Improvement & Personalization
We never store your full payment card number or bank PIN. All payment processing is handled through fully encrypted gateways.

3 How We Collect Your Data

Hazy games collects information through several methods. We believe in keeping you informed about each one:

Collected directly:
  • Information you provide when filling out the registration form
  • Documents submitted for KYC verification
  • Financial information provided during payment transactions
  • Information shared during contact with our support team
  • Feedback submitted through surveys or response forms
Automatic Collection:
  • Usage information collected via cookies and similar tracking technologies
  • Server logs — login time, IP address, page visits
  • Gaming session data — play time, bet amounts, outcomes
  • Device fingerprint — for fraud detection
Collected from third parties:
  • Transaction confirmation from payment provider
  • Identity verification results from our KYC partner
  • Risk assessment data from fraud prevention services

4 Purpose of Data Use

Hazy games uses your information only for specific, transparent, and lawful purposes. Your data is never used beyond what is listed below:

  • Account Creation & Management: Registration, login, profile updates, and password recovery.
  • Identity Verification: To complete the KYC process and verify your age.
  • Payment Processing: To securely process deposits and send withdrawals.
  • Customer Support: To resolve your issues and answer your questions.
  • Security & Fraud Prevention: To detect and prevent suspicious activity.
  • Legal compliance: To meet regulatory requirements.
  • Service Improvement: Analysing usage patterns to enhance your gaming experience.
  • Relevant communications: To send you relevant offers and updates (with your consent).
You can opt out of marketing communications at any time. Update your preference through your account settings or by contacting support.

5 Data Sharing Policy

Hazy games never sells your personal data to third parties. However, to deliver our services, we may need to share limited information with certain trusted partners:

Who we share your data with:
  • Payment Providers: bKash, Nagad, Rocket, Bank — only the information necessary to process transactions.
  • KYC Verification Services: To verify your identity — only the information strictly necessary for verification.
  • Game Software Provider: Information relevant to game operations — gaming data only, not personal identity.
  • Law Enforcement: In response to legal orders or investigations — on a mandatory basis.
  • Regulatory Authorities: To meet licensing obligations.
Who we do not share your data with:
  • Advertisers or marketing companies
  • Data Brokers or Information Resellers
  • Any third party unaffiliated with us
  • Social media platforms (without your consent)

All partners with whom data is shared operate under strict data protection agreements with hazy games. None of them may use your information for their own purposes.

6 Cookie Policy

Hazy games uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser or device that help improve your experience.

The types of cookies we use:
  • Essential Cookies: Maintaining login state and ensuring security. The platform cannot function properly without these.
  • Functional cookies: Remembering your preferences (language, theme). These help personalise your experience.
  • Analytics cookies: Understanding which pages users visit. This does not reveal your identity.
  • Security Cookies: To detect fraudulent activity and bots.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

7 Data Security Measures

To safeguard your data, hazy games applies industry-leading security measures at both the technical and organisational level:

Technical Safeguards:
  • TLS 1.3 encryption — maximum protection for data in transit
  • AES-256 encryption — to protect stored data
  • Two-factor authentication (2FA) — an extra layer of security for account access
  • Firewall & DDoS protection — to defend against external attacks
  • Regular backups — protection against data loss
Organizational Safeguards:
  • Only authorized personnel can access user data
  • All staff are bound by confidentiality agreements
  • Regular security training and awareness programs
  • Annual third-party security audit
In the event of a data breach, we will notify affected users within 72 hours and provide guidance on the necessary steps to take.

8 Your Rights

You have full control over your personal information on hazy games. All of your rights are outlined below:

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Right to Access You can request to know what information we hold about you.
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Right to Rectification You can request corrections to any inaccurate or incomplete information.
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Right to Erasure In certain circumstances, you may request that your data be deleted.
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Right to Restrict Processing You can ask us to stop using your data for specific purposes.
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Right to Data Portability You can receive your data in a structured, portable format.
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Right to Object You may object to marketing communications or the use of your data for analytics.

To exercise any of these rights, email us at support@hazygames.app or reach out via live chat. We will respond to your request within 30 days. In certain circumstances — such as legal obligations — we may be unable to delete some data, and we will explain the reason if that is the case.

9 Data Retention Period

Hazy games does not store your data indefinitely. Specific retention periods apply to each type of information:

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations & Dispute Resolution
Transaction Records 7 Years Financial regulations & tax records
KYC Documents 5 years after account closure Regulatory Requirements
Gaming History 3 Years Responsible Gaming Monitor
Support Conversations 2 years Service Improvement
Marketing Preferences Until opt-out Communication on Your Terms

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

10 Child Protection

Hazy games is strictly prohibited for anyone under 18. We do not knowingly collect or store any data from minors.

Age verification is mandatory at registration. If we discover that a minor has registered on our platform, the account will be closed immediately and all associated data will be deleted.

If you suspect a minor in your household is using hazy games, please contact us at support@hazygames.app.

11 Policy Updates

Hazy games may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, the introduction of new services, or user feedback.

For significant changes, we will notify you in advance — via email or an in-platform notification. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

The date of each version will be noted at the top of the page. To view a previous version, please contact our support team.

12 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our dedicated Privacy Team:

  • Email: support@hazygames.app
  • Live Chat: 24/7 support via platform login
  • Response Time: Up to 30 business days

We take every request seriously and work to resolve it as quickly as possible. Your trust and privacy are our highest priority at hazy games.

Any privacy-related complaint will be acknowledged within 72 hours and fully resolved within 30 days.

Start Playing Safely Today

You've read our Privacy Policy — now join hazy games with confidence. Your data is protected, and your trust means everything to us.

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